How to book

Conference fees have been kept as low as possible and include tea/coffee and a light lunch. To give further flexibility delegates are free to book their own accommodation. However, please note that due to the intensive nature of the the work during the Masterclass, all attendees are strongly encouraged to stay at the hotel where the Masterclass will be held.


$2000 + VAT per person

VAT will be refunded where applicable, upon justification (see below) requested within the registration form. To be invoiced and registered please contact  Please note that we cannot register attendance without payment.

Once we have received automated payment of your booking or payment via invoice we will send you a confirmation email and a registration form. Note: The dispatch by us, of an email confirmation will constitute a legally binding contract. If you have not received your confirmation email fourteen working days after submission of your booking, please contact the Albany Training Team +44 (0)208 996 5086 or e-mail Albany Associates Ltd is unable to accept responsibility for the non-arrival of information. Albany Associates Ltd reserves the right to decline any booking. In respect of any event, Albany Associates Ltd reserves the right to vary the content, timings, location and/or speakers and as such accept no liability for the variations.

Note: No travel plans should be arranged before April 2013.

You are not permitted to make any audio or visual recordings, without the prior consent of Albany Associates Ltd. Albany Associates Ltd accept no liability for damage to or loss of personal belongings at the event venue.

Delegate Access and Dietary Requirements
Albany Associates Ltd will always endeavor to provide a vegetarian option for lunch. If you have any other dietary requirements, please inform our Training Team at the time of booking. We make every effort to ensure that our events are accessible and enjoyable for all our delegates. Please contact our Training Team on +44 (0)208 996 5086 or e-mail to discuss any access or specific requirements you may have.

Data Protection
By registering for an event, Albany Associates Ltd will provide you with information relating to your booking and other Albany Associates Ltd products or services via email, direct mail, fax or telephone. Please contact Albany Associates Ltd at the above address if you do not want to receive this information.

All cancellations must be made in writing to the address above, and received no later than 12 April 2012. Such cancellations are subject to a handling and administration charge of £175.00+ VAT per delegate, which will be deducted from any due refund or invoice, whichever is appropriate. The company regrets that it cannot refund any fees for cancellations that are made within 30 days of the event date but a substitute delegate can be nominated. Substitutions made on the day of the event are at the organizers discretion only. Albany Associates Ltd will not offer refunds to delegates due to terrorist alert or incident unless the event is cancelled. In this instance, Albany Associates Ltd will retain up to 50% of the event fee to cover marketing, administration and delegate registration costs.

Value Added Tax (VAT)
From 2011, where applicable, VAT will be charged at the standard UK rate of 20%. This is applied to the standard or discounted course prices outlined above.

Whether VAT is applicable can depend on two factors: the nature of the organisation and the country they are from.

If the organisation is an overseas non-commercial government organisation (i.e. ministry or national regulator), then VAT is charged but at a zero-rate (0%). A condition of zero rating is that we must obtain a certificate from the foreign Government concerned, or its accredited representative, certifying that the trainees are employed in furtherance of sovereign activities. This is outlined in more detail below.

If the organisation is a business or commercial organisation, the VAT position is determined by the location of the organisation:

If they are located outside of the European Union, VAT is NOT charged
If they are located inside the European Union, VAT is charged at the standard rate.

Valued Added Tax (VAT) on Supplies of Training to Overseas Governments
An extra Statutory Class Concession was introduced which zero rates training services supplied in the UK to overseas Governments for the purposes of their sovereign activities. As a condition of zero rating we must obtain a certificate from the foreign Government concerned, or its accredited representative, certifying that the trainees are employed in furtherance of sovereign activities. This relief is intended for the training in the UK of overseas Government officials, public servants and members of organisations such as the armed forces, the police, emergency services and similar bodies answerable to the Government concerned.

To enable us to apply this exemption to eligible Masterclass delegates, a declaration stating that your trainees are employed in the furtherance of sovereign activities is required . In the event that no such declaration is received, we will charge VAT at the standard rate.

This relief does not apply to the training of personnel from Government-owned businesses or sponsored commercial organisations, such as state airlines or nationalised industries. However, UK VAT charged on supplies to such businesses can be reclaimed under the arrangements set out in Notice 723 “Refunds of VAT in the European Community and other Countries”.

3 Responses to How to book


    • smartadmin says:

      Currently the course is not being held online, although we have plans to do so in the future.
      We will be advertising the next course (to be held 26-28 March in the Oxford ares) within the next few months. We’ll make sure that we include you in our mailing list.

      The Albany Team

  2. Michèle Ledger says:

    I can’t make it for the next training. Could you tell me if you are planning another session?
    Many thanks

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